Past Events

Building Guardrails for AI Generators & Character Chatbot Platforms

AI platforms are reshaping how we create and connect, from image generators to companion bots. But with that creativity comes complex safety challenges. Without strong guardrails, platforms risk harmful outputs, regulatory scrutiny, and even real-world harm.

Moderated by Shubhi Mathur (Clavata.ai), join panelists Jerry Ruoti (Character.AI), Maxwelle Sokol (EverAI), Joël Kalmanowicz (Canva), and Brett Levenson (Clavata.ai) as they unpack evolving risks in AI, explore the “hidden regulators” of this space, and share how automated, real-time safety systems differ from traditional Trust & Safety approaches.

This session will be held under Chatham House Rule and will not be recorded. Space is limited; Registrations from TSPA members will be prioritized, nonmembers will be placed on a waitlist by default and admitted pending capacity.

Writing Policy for Prompted Classification LLMs

[TSPA Members] We are excited to announce our upcoming workshop for TSPA Members! If you missed this workshop at TrustCon, we encourage you to sign up today. Join facilitators, Samidh Chakrabarti and Dave Willner, for Writing Policy for Prompted Classification LLMs. 

Efforts to use large language models (LLMs) for classification in trust & safety are rapidly expanding, with a wide range of tools and methods in play. Among these, “prompted classification” stands out for leveraging LLMs’ unique ability to interpret and apply written policy. Because the techniques vary widely, this workshop narrows in on one open-source option: CoPE. Participants will get a short model overview, then practice writing clear, effective policy for an LLM audience through hands-on exercises and a friendly competition to become the “Labeling Guru.”

Running Towards Problems: T&S Professionals’ Strategies for Wellbeing

Trust and safety work is complex, urgent, and filled with ambiguities and trade-offs. The threat landscape is constantly morphing. Findings from the Trust and Safety Foundation’s History of T&S Project trace the evolution of the field, including challenges of the work, what motivates the people who do the work, the essential skills they bring, and their strategies for managing wellbeing. Although T&S professionals come from many backgrounds, our findings suggest key motivations include a sense of purpose, the intriguing puzzles of the problem set itself, and the high caliber of colleagues. However, we also heard that in addition to the challenges of the problems T&S counters, T&S professionals’ wellbeing is impacted by conditions within companies, a lack of understanding among “outsiders,” external pressures, and the shifting T&S ecosystem. Perhaps counterintuitively, challenges and motivations are often intertwined. This webinar shares these findings and more from the History of T&S Project, including strategies T&S professionals reported utilizing to stay in the field long-term.

2025 APAC Summit

TSPA is excited to head back to Singapore to host the 3rd annual APAC Summit on October 13, 2025. Once again, we will be hosting the Summit at the PARKROYAL COLLECTION Marina Bay.

This year, the Summit will include an optional second day (October 14) exclusively for TSPA members (T&S Professionals + Students). This second day is tailored specifically for trust and safety professionals, focusing on skills development. If you’re a TSPA member (T&S Professionals + Students), you won’t want to miss it!

TSPA Meet & Greet in Hyderabad, “Humans of T&S”

Humans of T&S is a relaxed, in-person gathering hosted by members Bindiya Raghunath (Wipro) and Jayshree Sarda (Wipro) It’s designed to bring together trust and safety professionals—across roles, companies, and continents—for real connection, shared stories, and community-building.

Whether you’re a moderator, policy lead, wellbeing partner, researcher, operations manager, or trust and safety leader, this space is for you. We’ve curated a set of meaningful experiences to spark conversations, deepen connections, and celebrate the people behind the practice. From real stories and shared reflections to good food, music, and plenty of photo-worthy moments—we’re keeping it thoughtful, heartfelt, and fun.

TSPA Meet & Greet in Sydney

Calling all Trust & Safety professionals in Sydney!

TSPA community members, Kenya Fairley, Bumble Inc. and Alison Eveleigh, Canva, are teaming up to host the first event TSPA Meet and Greet in Sydney at the Canva Headquarters on Monday, 15 September from 5:30 PM – 8:00 PM AEST. Come for the networking and stay for the light refreshments and drinks.

This is a members-only event and registration is required. Please check the Member Portal and Slack for the password to register for this event. This event will be an informal event designed to connect local practitioners to start conversing and continue building a trust and safety community in Sydney. Space is limited, so don’t wait to sign up!

NCII Under the Take It Down Act

This session unpacks the Take It Down Act and its implications for platform enforcement and policy. It drills into the threat landscape—exploring how offenders operate across platforms and the types of content they distribute. Drawing on threat intelligence from over 1,000 NCII communities, it offers practical insights for those responsible for policy development, investigations and enforcement. This event is best suited for those grappling with policy and operational changes, but open to all TSPA members. This session will include a 30-minute presentation followed be 20 minutes of discussion and Q&A.

Please note: this presentation is for TSPA members only. Please see the community Slack or Member Portal for the password to register.

Webinar: T&S Professionals Global Compensation Report

Join us for an in-depth look at the findings from the first-ever T&S Professionals Global Compensation Report, a foundational resource of salaries, benefits, and working conditions across the Trust & Safety field. We’ll walk through key insights from over 500 professionals in more than 30 countries, highlighting trends across roles, regions, and organization types. You’ll learn how T&S compensation compares globally, what factors influence satisfaction, and how this data can support your own salary negotiations, team benchmarking, and equity initiatives.

Please note: this presentation is for TSPA members only. Please see the community Slack or Member Portal for the password to register.

TrustCon 2025

TSPA is excited to host our 4th Annual TrustCon in San Francisco once again!

TrustCon is the global conference dedicated to trust and safety professionals who are responsible for the challenging work of keeping our platforms and communities safe. TrustCon, the only conference of its kind, is the culmination of TSPA’s vision to create and foster a global community of practice among trust and safety professionals. This conference will create an enduring and supportive community; offer workshops and presentations focused on the practice of trust and safety; and explore successes, lessons learned, and the future of the field. Attendees have the opportunity to collaborate, hear from trust and safety thought leaders, and connect with peers from all over the world.

Check out our website for more information and to register!

Implementing Age Assurance: A Practical Workshop for Trust & Safety Teams

Vyanams Strategies (Vys) is teaming up with TSPA to host an interactive workshop designed to help companies implement a practical, thoughtful age assurance roadmap. Drawing from our newly released Age Assurance Implementation Handbook, this session will guide participants through foundational decisions and emerging best practices. We’ll explore how to kick off your age assurance strategy internally, assess whether to build or buy solutions, and identify the right questions to ask vendors. The workshop will also surface key considerations for product and engineering teams, and provide insight into managing appeals and other secondary workflows.

Participants will walk away with a clearer understanding of how to begin or strengthen their age assurance strategy, a set of practical questions to guide internal planning and vendor evaluation, and actionable next steps tailored to their organization’s structure and needs.

This is a members only presentation. This community event is for TSPA members who are T&S professionals, and registration is required to attend; please do not register others or bring guests. Please check the Member Portal or Slack for the password to register for this event.