Past Events

T&S as an Essential Risk Mitigation Function – How to Better Frame Our ROI

In this interactive virtual 90-minute workshop, participants will work through a case study of a fictional social media platform planning to launch new product features as part of a global expansion, supported by an understaffed T&S function. The platform will face challenges familiar to T&S teams: media backlash, regulatory scrutiny, technical bugs.

Attendees will work in small groups, each representing a different internal function (Sales, Public Policy, Legal, Product…) analysing how an underfunded T&S team impacts their ability to deliver on business objectives. Each group will be provided with their own goals and must navigate business and regulatory challenges requiring T&S support. Unplanned curved balls (an advertiser boycott, a new regulation – who knows?) will be thrown at participants throughout, mimicking real life platform pressures.

If you missed this training from TrustCon 2026, register for the Encore here!

Trust & Safety Under Pressure: A Live Crisis Tabletop Exercise

This upcoming online tabletop exercise run by Radius Defence will bring online participants together for a 4-hour, immersive Trust & Safety crisis simulation. Designed as a live, scenario-driven exercise, it will place teams in a rapidly evolving operational environment that requires real-time decision-making under legal, political, and public-pressure constraints. Participants will navigate escalating injects, coordinated incidents, and competing stakeholder demands, mirroring the complexity of contemporary Trust & Safety challenges.

This training is available to TSPA members. Priority registration is given to practitioners in roles where crisis response is an active part of their work.

Fit for Purpose: The Tools We Use and the Tools We Need

Knowing what to measure and having tools that can actually measure it are two very different things. Most instruments in current use were built outside moderator contexts — and as AI continues to reshape the human role in moderation, the question of whether our tools are keeping pace deserves serious attention.

Building on the Session 1 (The Moderator Mindset: What Do We Really Need to Measure?), Session 2 moves the conversation from what to measure to how to measure it well — and what it will take to build a measurement infrastructure this workforce actually deserves.

If your work sits at the intersection of moderator care, wellbeing science, programme design, or Trust & Safety operations — we want you in the room.

Please note that although this is a series, you don’t need to have attended the first webinar to join the second session.

TrustCon 2026

TrustCon is the only global conference of its kind dedicated to trust and safety professionals who are responsible for the challenging work of keeping our platforms and communities safe. Attendees have the opportunity to collaborate, hear from trust and safety thought leaders, and connect with peers from all over the world.

TrustCon is the culmination of TSPA’s vision to create and foster a global community of practice among trust and safety professionals. This conference will create an enduring and supportive community; offer workshops and presentations focused on the practice of trust and safety; and explore successes, lessons learned, and the future of the field.

Know Before You Go: Attendee Edition | TrustCon 2026

Join the TSPA Team for a rundown on all things TrustCon 2026. Whether you are a first-timer or have been to previous TrustCons, this is a good refresher on what to expect when you come to this year’s event.

All are welcome to attend, registration is required.

Seattle Meetup

Seattle folks, this one’s for you! Join our community host and others for an informal TSPA meetup at Bellevue Brewing Company on June 12, 2026 at 4 PM PT.

Whether you’re reconnecting with familiar faces or meeting new people in the trust & safety community, this is your chance to unwind, talk shop (or not), and enjoy a relaxed evening together over good food, drinks, and great company.

Food and drinks will be available for purchase, so grab a pint and settle in for a low-key afternoon with fellow professionals.

EMEA Member Summit

TSPA is excited to be back in Dublin, Ireland for our 4th annual EMEA Summit. This year, the Summit will be on 18 May 2026 at The Gibson Hotel. In response to feedback from T&S practitioners in EMEA, we are offering a refreshed format this year for TSPA members only. 

Instead of broad panels and presentations, the Summit will center on closed door discussions, hands-on problem-solving, and knowledge sharing among members. Co-designed by TSPA members in EMEA, the new Summit will create space where practitioners can speak openly, compare approaches, and collaboratively work through emerging challenges in trust & safety in the region.

Trust & Safety Under Pressure: A Live Crisis Tabletop Exercise

This upcoming online tabletop exercise run by Radius Defence will bring online participants together for a 4-hour, immersive Trust & Safety crisis simulation. Designed as a live, scenario-driven exercise, it will place teams in a rapidly evolving operational environment that requires real-time decision-making under legal, political, and public-pressure constraints. Participants will navigate escalating injects, coordinated incidents, and competing stakeholder demands, mirroring the complexity of contemporary Trust & Safety challenges.

This training is available to TSPA members. Priority registration is given to practitioners in roles where crisis response is an active part of their work.

Seattle Meetup

Hello to our Seattle members! We’re hosting a very informal meetup at Aslan Brewing Fremont on February 20, 2026 at 4 PM, and we’d love for you to swing by! Come hang, catch with familiar faces, and meet some new ones over good beer and vibes!

Drinks and food will be available for purchase, so grab a pint, and settle in for easy conversation. No agenda, register your interest below. See you there!